We are updating our website
So that we can direct you to the right page,
please select your product from the list below.
Welcome to our dedicated space for customers who've recently joined Resolution Life from AIA. Here you'll find the information you need to manage your superannuation and investments.
As always, we're committed to achieving the best outcomes for our customers and we're here to support you throughout this transition to Resolution Life. For help, please review our support resources and FAQs or contact us between 9 am and 5 pm (AEST/AEDT), Monday to Friday, excluding public holidays.
Having a retirement or investment plan in place may help you achieve confidence about your financial future. So if you’re thinking about planning your retirement or are new to investing, here are some things to think about to make a start.
Setting clear goals can help guide your decisions on the right retirement planning and investment strategies. In establishing these goals, it’s important to consider:
Your current financial situation
Your investment timeline - short to long-term
The level of risk you may be comfortable with.
A solid plan can help you make the most of retirement well into the future. Here are some questions you can ask yourself to make a start if you’re unsure.
Smarter investing doesn’t just mean seeking higher rates of return. It can also mean managing uncertainty and finding the right strategy that aligns to your needs, such as:
Information to help you plan for a more comfortable tomorrow by making the most of your super and investments.
Once you have considered your retirement and investment needs, researching your options can then help you choose the right strategy to achieve your goals.
We provide retirement and investment products for your benefit, including guaranteed annuities and investment bonds.
Forms and documents for specific products can be accessed here.
Invest with super monies or personal savings for a guaranteed income in retirement or as an investment. This can be for a fixed period of time or for the rest of your life.
Find forms and documents for our retirement, superannuation and investment products, including personal super, deferred annuity, pension, whole of life, endowment and investment bond products previously branded Commonwealth, Colonial, CommInsure or AIA.
We're excited to announce that you can now access your personal super or pension account information online via our new member portal.
Getting access and logging on is easy.
For more information about our retirement and investment products, please contact your financial adviser or contact us between 9 am and 5 pm (AEST/AEDT), Monday to Friday, excluding public holidays.
We understand that making a claim comes at a challenging time for you and your family. We will do our best to make sure that all of your contact with us is handled in a timely, professional and caring manner.
Online: If your claim relates to a death, you can fill out a claim notification enquiry form online, at a time that's convenient for you.
Phone: Call the relevant number for your product shown below, between 9 am and 5 pm(AEST/AEDT), Monday to Friday, excluding public holidays.
1800 624 100
1800 631 600
1800 631 600
13 20 15
1800 552 660
If you are not sure of the product or company your policy is with, please refer to a recent statement or correspondence you have received.
Resolution Life Australasia Limited (Resolution Life) is one of the largest life insurers in Australasia, proudly serving over 1 million customers, providing them with competitive premiums, quality investment management, excellent customer service and efficient claims management. We are committed to providing our customers with peace of mind that their insurance, superannuation and investment policies are in safe and trusted hands for the long term.
The retirement landscape in Australia is changing. With improvements in health and medical technology, retirees are not only living longer, they're also enjoying more active lifestyles than ever before.
Market volatility and fluctuating interest rates have resulted in uncertainty for investors, in particular for retirees and soon to be retirees, who want certainty that their funds will last as long as they do.
To help you and your clients choose a quality annuity provider that can meet their needs, deliver a competitive rate of return and make good on their promises, it's critical to consider the facts that really matter. These include:
Our annuity products offer these for you and your clients.
Our award winning, tax-paid Investment Growth Bond offers flexibility, capital guaranteed and easy investing to suit a wide range of investors.
Our unique guarantees protect client capital from market risk and we offer two types of guarantees:
Any advice and information on this website is general in nature and is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), which is part of the Resolution Life Group. Resolution Life can be contacted via the Contact us page. The advice does not take into account your personal objectives, financial situation or needs. Therefore, before acting on the advice, you should consider the appropriateness of the advice, having regard to those matters as well as the relevant Product Disclosure Statement (PDS) or Policy Document, available here or via the Contact us page. Before making a decision about the product, consider speaking to a financial adviser if you have any concerns.
If you decide to purchase or vary a financial product, Resolution Life and/or other companies within the Resolution Life Group will receive fees and other benefits, which will be a dollar amount or a percentage of either the premium they pay or the value of their investments. You can ask us for more details.
These products are not issued by the AIA Group. The AIA Group has sold to the Resolution Life Group that part of the business that previously provided or administered these products. The Resolution Life Group and its products and services are not affiliated with, or guaranteed by, the AIA Group. The Resolution Life Group uses AIA's trademarks under licence.